• Company to pay $81,000 in restitution to Vt. customers
     | December 11,2012

    MONTPELIER - The state Department of Financial Regulation announced Tuesday that The Hartford Financial Services Group will pay more than $81,000 in restitution to Vermont customers whose auto insurance claims were not evaluated properly.

    An investigation by the department determined that The Hartford had inaccurately calculated the value of total vehicle losses for 77 claims between January 2009 and September 2011. In response, The Hartford has agreed to implement new policies and procedures as well as mandatory training for all employees who handle Vermont claims.

    Commissioner Steve Kimbell said he was pleased with the corrective actions the company agreed to take.

    "It is always gratifying when a company acknowledges erroneous practices and strives to make improvements," Kimbell said.

    The department said it will conduct a follow-up examination in about a year.

    MORE IN This Just In
    MONTPELIER Maralina Moore tucked away the game-winning goal on a 20-yard free kick in the 68th... Full Story
    HARDWICK The fourth-seeded Wildcats were on their heels at halftime before rallying with a pair... Full Story
    BRISTOL Goals from Brynne Quirion, Kia Cormier and Kyle Marie Heckler helped the red-hot... Full Story
    More Articles
    • VIDEOS
    • PHOTOS